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Frequently Asked Questions
NeoPolymarket is Uganda's first prediction market platform where you can trade on the outcomes of future events in politics, sports, economy, and entertainment. Buy "Yes" or "No" shares based on what you think will happen.
You can deposit using Mobile Money (MTN or Airtel). Go to your Wallet page, click "Deposit", enter the amount, and follow the prompts to complete the transaction via your Mobile Money account.
To withdraw, go to your Wallet page, click "Withdraw", enter the amount and your Mobile Money number. Withdrawals are processed within 24 hours. Minimum withdrawal is ¢ 5,000.
When you buy shares, you're predicting an outcome. If you buy "Yes" shares and the event happens, each share pays ¢ 100. If it doesn't happen, you lose your investment. Prices change based on market demand.
We charge a 2% platform fee on each trade. There are no deposit fees. Withdrawal fees may apply based on your Mobile Money provider.
Markets are resolved by our team based on reliable sources and clear outcome criteria. Once a market closes and the outcome is known, we resolve it and winning traders are paid automatically.
Yes! Anyone can propose a market. Go to "Create Market", fill in the details, and submit for community voting. If it receives enough votes, our team will review and potentially approve it.
Yes, all user funds are held securely. We use industry-standard security practices and your balance is always available for withdrawal. We never use user funds for operational expenses.
The minimum trade amount is ¢ 1K. This ensures efficient market pricing while keeping the platform accessible.
Account verification is required for higher withdrawal limits. Go to your Profile Settings, complete KYC by uploading your ID and proof of address. Verification usually takes 1-2 business days.
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