NeoPolymarket is committed to providing a safe, fair, and transparent platform. We believe prediction markets are a valuable tool for aggregating public knowledge — but only when participation is genuinely voluntary and informed.
We apply the following principles to every product decision:
All accounts have the following default limits built in:
Limits reset daily at midnight EAT. To request a lower personal limit, email info@neocybe.com. We will apply it within 24 hours.
You are in control of your account. The following tools are available:
To request any of these, email info@neocybe.com with the subject line "Responsible Trading Request".
Trading may be becoming a problem if you find yourself:
Community Leagues involve real money entry fees. Once a league opens and other participants have joined, entry fees are non-refundable. Please treat league entry fees the same way you would treat a trading deposit — only commit amounts you can genuinely afford to lose.
Before joining a league, carefully review the entry fee, prize distribution percentages, and the platform cut shown on the league detail page. High entry fees and large prize pools can create pressure to over-commit. Set a personal monthly budget for league participation and stick to it.
NeoPolymarket is strictly for users aged 18 and over. We do not knowingly allow minors to register or trade.
If you believe a minor is using our platform, please contact us immediately at info@neocybe.com. We will investigate and close the account.
Parents and guardians: if you share a device with a minor, please use your device's parental control settings or browser profiles to restrict access to NeoPolymarket.
If you are concerned about your trading behaviour, the following organisations in Uganda provide free, confidential support:
You can also contact our support team directly — we take welfare seriously and will always point you in the right direction.