Click "Sign Up" in the top navigation. Enter your phone number, email, and a password. You'll receive a verification link by email — click it to activate your account. The whole process takes under 2 minutes.
No. NeoPolymarket is designed for Mobile Money. You deposit and withdraw using MTN MoMo or Airtel Money. No bank account is required.
The minimum deposit is ¢ 2,000. Funds arrive in your wallet within seconds of confirming the Mobile Money prompt.
You must be 18 years or older to use NeoPolymarket. We verify this during registration.
Section 02
Trading
A prediction market lets you buy shares in a YES or NO outcome of a future event. If your prediction is correct, each share pays ¢ 100. The share price (set by the market) reflects the probability the crowd assigns to that outcome.
Prices are set by an automated market maker (AMM). Every trade shifts the price — buying YES makes YES more expensive and NO cheaper, and vice versa. This keeps prices in line with genuine belief.
The minimum trade is ¢ 1,000.
Yes. You can sell your position at any time before market close at the current market price. This lets you lock in gains or cut losses.
No. Market creators cannot trade on their own markets to prevent conflicts of interest.
Section 03
Deposits & Withdrawals
Go to your Wallet page, click Deposit, select MTN or Airtel, enter the amount and your phone number, and confirm the prompt sent to your phone.
Withdrawal requests are processed within 24 hours. The minimum withdrawal is ¢ 5,000. You need to confirm withdrawals with a one-time OTP sent to your phone.
NeoPolymarket charges no deposit fees. Your Mobile Money provider may apply their standard transfer charges.
The daily deposit limit is ¢ 35,000. Contact support if you need a higher limit after completing KYC verification.
Section 04
Markets & Resolution
Both NeoPolymarket's editorial team and verified users can create markets. User-proposed markets go through community voting and editorial review before going live.
Our editorial team resolves markets using the sources specified at market creation. Resolution criteria and sources are always published upfront. Resolutions are final.
If an outcome cannot be determined from the named sources (e.g. the event is postponed indefinitely or data is unavailable), the market is cancelled and all stakes are refunded in full.
Payouts are credited to your wallet within 1 hour of resolution. A platform fee of 2% is deducted from winning payouts.
Section 05
Market Creation
Go to Create Market, fill in your question, resolution criteria, resolution sources, and dates, then pay the refundable creator bond. Your market enters community voting immediately.
A refundable deposit between ¢ 10,000 and ¢ 50,000 that discourages spam proposals. It is fully refunded when your market goes live, or 50% refunded if rejected.
A market needs 50 community upvotes within 48 hours to advance to editorial review.
You earn 0.5% of all trading volume on your market, credited automatically with every trade.
Section 06
Account & Security
Click "Forgot password?" on the sign-in page. Enter your email address and we'll send a reset link valid for 1 hour(s).
KYC (Know Your Customer) verification requires submitting your Uganda National ID. Verified users get higher transaction limits (up to ¢ 5M/day).
Email us at info@neocybe.com or use the Contact Us form on the Support page. We respond within 24 hours on business days.
Didn't find your answer?
Our support team is available Monday–Friday, 9AM–6PM EAT.